Simply enter the customer’s mobile phone number into Clario and click “Send”. The customer then receives a short invitation to leave a review via text message. Customers will be able to leave you a 5-star review in a matter of seconds on one of the major review sites like Google or Facebook. The secret to our success lies in the technology we use to collect reviews. Our mission is to make it so simple and so convenient for your customers that they can’t resist leaving you a positive review. It’s that easy.
Over the years, the norm has been to request reviews via email. The data confirms that less than 1% of consumers actually respond to those requests. That’s why we’ve built an easy-to-use, text message based review platform that generates 15 times more reviews than email. Try it. Sending them the Clario text message will dramatically increase the number of new reviews you receive and your online reputation will soar.
Before spending another nickel on SEO, Google Adwords, Facebook Advertising, Direct Mail, TV or Radio, strengthen your online reputation by generating hundreds of reviews on the most important sites for search including Google, Facebook, and more.
Manage Negative Reviews
Not every customer is a happy customer. Fortunately, Clario monitors your reviews across all major sites letting you know when you have received negative feedback with automated review alerts. Instead of posting those negative reviews on Facebook or Google, Clario allows you to quarantine those negative reviews and address the customer issue before they post a review for the world to see. Don’t let your angry customers determine your online reputation. Monitor your online reputation in real-time with Clario and manage those negative reviews before they hurt your business.
Review Response and Analytics
Respond in real-time to all reviews from one centralized location and gain valuable insights from your reviews data. Your Clario dashboard allows you to view all incoming reviews, sort them and respond to them at your convenience. Clario also provides state-of-the-art analytics to help you manage your online reputation the way you want it. See your total number of reviews, average star rating and which review sites are most popular with your customers. Then adjust your campaigns to target areas of weakness or to strengthen sites with the most exposure for your business.
Keep your information accurate and consistent across all search engines including Google, Facebook, Yahoo, Bing, and more. Because listings are getting up to 500% more views than traditional websites, it’s more important than ever to ensure that your information is accurate and consistent across the web. With Clario we help you create a stunning business listing, lock down your information online, and automatically broadcast it to all major search engines and online directories daily. This allows customers to more easily find you, select you over competitors, and convert into revenue.
In today’s digital world, you only have a few seconds to stand out against your competition. No matter how good your marketing is or how much you spend every month, 80% of your customers will check your online reviews before ever picking up the phone or walking through your doors. In fact, 88% of Consumers now trust online reviews as much as personal recommendations. Online reviews are the new “word of mouth”.
Consumers are also using mobile devices at an unprecedented rate and online listings are getting up to 500% more views than company websites. It is more critical than ever to have a strong online reputation and that starts with your online reviews on the biggest sites in the world – Google and Facebook.
Consumers want to see 5 stars, high quantities of reviews and comments posted within the last 90 days. Don’t let your online reputation be determined by a few negative outliers. Take control of your online reputation and generate hundreds of positive online reviews with Clario.